Privacy Policy
We, the company Mika Madeleine, prioritize transparency when it comes to collecting and managing your personal data, here we will outline how we manage said data.
When using our websites; https://mikamadeleine.ca and https://mikamadeleine.com some of your personal data will be collected.
When making any purchase on our website, we ask you to provide the following personal information:
first name, last name, billing address, delivery address, email address and telephone number
payment information
order details
We require your personal data in order for the company Mika Madeleine to ensure the processing and the delivery of your orders. It is done under the basis of the legitimate interests of Mika Madeleine.
Here is how we use your personal data :
To manage online purchases made on MikaMadeleine.ca and MikaMadeleine.com
To identify and confirm your address for shipping
To estimate taxes, delivery and shipping cost
To manage your payments and to prevent fraud
To send newsletter if you sign up to receive them
To manage queries, complaints, refunds etc.
Access to the information that you provide us is restricted to members of our team. This information is only kept for as long as it is necessary to us, for the previously stated purposes. We may store your personal order information in our records for up to three years. While we are not legally obliged to keep this information, we do so for accounting, customer follow-up, sales analysis and marketing purposes.
It is your right to inquire about or to correct any of your personal data that we have, at any time. You can contact us to have your personal information emailed to you.
Third Parties
We never transmit, sell, or trade your data for commercial purposes to third parties outside of Mika Madeleine. Any data transmitted to our trusted third parties is used only to provide you with our services.
We use the services of Squarespace to build and run our website and boutique. For more information, see Squarespace's privacy policy.
We use Stripe payment system to guarantee a secure transaction when you make purchases on our website. When processing payments, the required data will be transmitted to Stripe. The members of our team have no access to confidential information regarding your bank details. Please read Stripe’s privacy policy for more details.
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site. For more information see their privacy policy.
In the event of a data breach, we will take all necessary steps to neutralize the incident, to limit its impact and to prevent future breaches. All those affected will be notified as soon as possible and the data breach will be reported to the Office of the Privacy Commissioner of Canada as per the Personal Information Protection and Electronic Documents Act (PIPEDA).
Cookies
Cookies can improve your browsing experience because they help websites remember preferences and understand how people use different features. We use Squarespace to build our website and we refer you to their cookie policy to further understand how your information is used and stored. Keeping this cookie enabled helps us improve our website.